Frequently asked questions
Order and payments
Mark the places of interest. The list of selected tickets is displayed to the right of the scheme. You have 10 minutes to pay for the selected places.
After clicking the "Pay" button you will be redirected to the order page, where the data recipient tickets must specified (name, passport, phone, email) and select the appropriate payment method.
By clicking the "Submit Order" button you confirm your order and will be redirected to the tickets payment page in a [payment] way that you have chosen.
If the order is not paid within the specified period of time, it will be automatically canceled, and tickets will again be on sale.
Order payment pages are securely protected, all data entered by you is sent through encrypted channels to the credit company. Only the payment confirmation comes to us.
The data of your card is not stored in our system (except for the last 4 digits, for identification), so the possibility of getting someone by your data is excluded.
Your tickets are stored in the section "My orders" (at the top right of the site) as well as the entire history of your orders.
An hour before the beginning of the event, the ticket office and the entrance to the hall are opened. Show your digital tickets with QR code at the entrance to the hall for scanning.
Please keep a passport with the details which you indicated in the order, in case you are asked to present it. This situation is possible to authenticate the purchase.
Since TopTicket.lt acts as an intermediary, it does not give discounts on its own. Discounts are available only at the direction of the organizers of the event. You can find out about discounts in the description of the event.
Order changes / cancellations
Regardless of the reason why you did not get to the event, your tickets are canceled and the money for them is non-refundable.
In case of event cancellation our operators will inform you about this and the money will be refunded in full amount.
The operator on the phone will not be able to provide additional information about the event, since all the available information is present on the event page.
Once you have paid for the order a notification letter is immediately sent to your email. If the letter does not come, check the "Spam" or "Junk Mail" folder. It may also be that you entered the wrong e-mail address.
Also, your tickets are always available in the “My Orders” section.
Company: UAB "Top Tik"
working days I - V, from 9:00 to 18:00
Registration code: 305620093
Address: Apkasų g. 10C, LT-08229 Vilnius
Email address: email@example.com
By participating in the TopTicket.lt Partner Program, you can tell your website visitors about all the concerts and performances, and at the same time earn money on each order.
We take care of all the main work:
- negotiations and contracts with distributors
- website development and support
- customer support
- order processing
- logistics and accounting
All this falls on our shoulders. You will only have to place links to the events presented by us on your website and thus start earning from the very first client.
Basics of the TopTicket.lt Partner Program:
You can view all sales statistics through referral links at any time by logging into your personal account on the Topticket.lt website. You will see not only the total amount of completed orders, but also such details as the name of the event, the number of tickets, the date of the order and, most importantly, the status of the order.
Our system will automatically issue cookies to every visitor who comes to us through your website. Thus, even if the visitor leaves the site without completing the order, within 10–14 days all his/her orders will be taken into account in your statistics, and therefore, bring you profit.
We will discuss the individual commission with you in a personal conversation. Moreover, already now you can be sure that it will depend on the quality of your website/blog/forum, on the number of visitors to your resource and, of course, on the number of sales. After all, the more tickets you buy, the more you earn!
How to begin?
First of all, you need to send a letter to our e-mail firstname.lastname@example.org with the subject “Partner Program”. In this letter, we ask you to tell about your site, provide statistics on visits, and also indicate a phone number for contact. After the first assessment of the information you provided, our staff will contact you.